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ArcGIS Desktop, Pro, and ArcMap Support

The Libraries’ Systems department is the contact for licensing the software listed below for WSU affiliates.

  1. For installation and licensing help, contact the Libraries HelpDesk, libraries.helpdesk@wsu.edu
    • Please include your department and whether you are requesting help with installing or licensing ArcMap or ArcGIS Pro on a WSU Owned and Managed computers or Student copy of ArcMap.
    • If you are requesting to have your ArcGIS Online (AGOL) Account associated with the WSU AGOL Organization please include your AGOL account name in your email.
  2. If you need to request a site license for your department, please contact Diane Keithley, keithled@wsu.edu

ESRI Software

ESRI makes ArcGIS Desktop, which includes ArcGIS PRO and ArcMap (i.e., ArcGIS for Desktop 10.x, including ArcMap, ArcCatalog and ArcToolbox). They also make “extensions” that extend the functionality of both ArcGIS Pro and/or ArcMap (i.e., Spatial Analyst or 3D Analyst).

Note: According to our license agreement all versions of ESRI Software must be installed on a WSU owned and managed machine.  The only exception is the free student evaluation license mentioned below.

In addition ESRI offers ArcGIS Online (AGOL) which provides tools to create, store and manage maps online (some of which can be used for free). WSU students and staff can use ArcGIS Online that is connected to the WSU AGOL Organization by sending an email to libraries.helpdesk@wsu.edu.

ArcGIS PRO

ArcGIS Pro requires that the user also has an ArcGIS Online user account that is connected to the WSU ArcGIS Online Organization and an active agreement with the WSU site license.

NOTE: WSU Faculty and Staff should contact their Department IT staff for installation of ArcGIS PRO on office or lab computers.

Student Copy of ArcMap

ESRI provides a Free Student Evaluation copy of ArcMap (ArcGIS Desktop 10.x, including ArcMap, ArcCatalog, etc.) with extensions (Spatial Analyst, 3D Analyst, Tracking Analyst, etc.). This is a full copy that can be used for 1 year and is available to WSU students. Note that this is not ArcGIS PRO. Email libraries.helpdesk@wsu.edu to obtain an authorization code that will allow you to download the software.

NOTE: WSU Faculty and Staff should contact their Department IT staff for installation of ArcMap (ArcGIS Desktop 10.x) on office, lab or personal computers

ArcGIS ArcMap vs ArcGIS PRO

ArcMap and ArcGIS PRO provide similar functionality in terms of tools for spatial analysis, data management and cartography. PRO is the more recent software and ESRI has stated that they are no longer developing ArcMAP (though they will continue to support it for years). As of 2020 the majority of GIS professionals (and thus most jobs) continue to use ArcMAP. However, that is beginning to change and it is clear that ESRI is strongly encouraging its users to transition. Moreover, students taking an Introductory level GIS course in 2020 will likely be looking for jobs in a future that increasingly uses ArcGIS PRO.

Free and Open Source GIS Software

ESRI and GIS Tutorials


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